Account & Data Deletion — Propaganda Lens

Version and effective date: 2026-11-08

Operator: Neo Sapiens Labs LLC

You can delete your Propaganda Lens account and its data at any time, whether or not you still have the app installed. You can also delete a single analysis without deleting your account.

Delete in the app (immediate)

Open Propaganda Lens.
Tap your profile icon (top right), then Profile.
Tap Delete account.
Confirm by tapping Delete everything, then Tap again to confirm.

This immediately and permanently deletes:

Your account and the name, email address, sign-in details, and profile photo stored with it
All analyses linked to your account, with what you shared and the content extracted for them, including scans in progress, and the copies of Zeitgeist stories you opened
Push notification tokens for your devices
Your records of accepting the Terms of Service and Privacy Policy, the reports you submitted, and your feedback
Your customer record at RevenueCat, our purchase-management provider
Any unused credits

What we keep:

Purchase and credit records that we must keep for accounting, tax, refunds, and fraud prevention. They are kept without your name, email address, or sign-in details; they can still contain the store's transaction number and the ID of the deleted account.
Cost records for past scans, unlinked from your account.
A starter-credit record: a fingerprint of the email address, or the Google or Facebook account ID, that you signed in with, so that free starter credits are granted only once per person. It is stored without an account ID.
Analyses and extracted content reused across users (up to 72 hours for links, 24 hours for shared text, and 7 days for what we extracted from a link). They are not stored under your account and are deleted when those periods end.
Anonymous copies made for The Zeitgeist, the app's feed of analyses of public social-media posts. A copy holds the post's link without its tracking part, its preview image, the text extracted from the post, the analysis, and its claim checks. It carries no account or device identifier and is not linked to your account. It can still be shown in the feed after you delete your account, until newer posts replace it, it is withdrawn after a report, or we take it out. It is kept after it leaves the feed, with no set deletion date.
Preview images of posts you scanned. They are stored under a name derived from the post, not under your account.
Crash, error, and performance reports already sent to Sentry, which expire within 90 days, and server logs, which our hosting provider keeps for a limited period.
Copies of requests that AI and other providers keep for a limited period under their own terms.
A safety record, if one of your scans was stopped by the check for explicit sexual content involving a minor or by an AI provider's safety block (link, account ID, scan ID, time, platform, which check fired, our review notes; no content). It is deleted one year after the scan, or sooner if we find it was a mistake, and kept longer only if it was reported to the authorities or a legal matter needs it.

Deleting your account does not erase what the app stored on your phone: chat history (which expires 30 days after the last message), feedback that has not been sent yet, and the app's installation identifier. Uninstalling the app removes them. To remove Lens from your Google or Facebook account's list of connected apps, disconnect it in that account's settings.

Deletion cannot be undone.

Delete one analysis

Open the analysis, tap the menu, then Delete, and confirm. This erases what you shared, the content extracted for it, the result, and the feedback and reports you sent about it, from this phone and from our servers, for every scan your account made of that link. The date and cost of each scan stay in your credit history.

If the phone is offline, the deletion is completed the next time the app is opened. Another phone signed in to your account keeps its own copy until you delete it there or sign out there.

Deleting an analysis does not remove an anonymous copy of it already made for The Zeitgeist. That copy carries no account or device identifier and is not linked to your account, and it can still be shown in the feed (see "The Zeitgeist" in the Privacy Policy). A copy of a Zeitgeist story you opened is not in your history and has no Delete of its own; it is deleted with your account.

Delete by email (if you no longer have the app)

Send an email to neosapienslabs@pm.me from the email address linked to your account, with the subject "Delete my account". We complete deletion within 30 days and confirm by reply.

If your account has no email address, tell us how you sign in, and we will confirm it is you another way.